Windows XP End-Of-Support FAQ

Q: What are the potential risks associated with continuing to operate on Microsoft XP?

A: Running Windows XP in your environment after April 8th, 2014 may expose you to potential risks, such as:

  • Security: Without critical Windows XP security updates, your PC may become vulnerable to harmful viruses, spyware, and other malicious software which can steal or damage your business data and information. Antivirus software will also not be able to fully protect you once Windows XP itself is unsupported.
  • Compliance: Businesses that are governed by regulatory obligations such as HIPAA may find that they are no longer able to satisfy compliance requirements.
  • Lack of Independent Software Vendor (ISV) Support: Many software vendors will no longer support their products running on Windows XP as they are unable to receive Windows XP updates.
  • Hardware Manufacturer Support: Most PC hardware manufacturers will stop supporting existing and new hardware running on Windows XP. This will also mean that drivers required to run this hardware may not be available for the Windows XP operating system.

For more information on potential risks, please visit Microsoft’s website at:

Q: What and when is Windows XP end of support?

A: Microsoft has provided support for Windows XP for the past 12 years, but that support is coming to an end on April 8th, 2014. This means there will no longer be technical support for Windows XP, and PCs running XP will no longer receive software updates from Windows Update. These include security updates that can help protect your PC from harmful viruses, spyware, and other malicious software. PC’s running Windows XP after April 8th, 2014, should not be considered to be protected.

Q: What happens to PC’s on Windows XP after April 8th, 2014?

A: They will continue to work as normal and there will not be any kind of limitations imposed on the OS crippling its’ usage. But it’s the unknown that users should be concerned about. Microsoft has publicly stated that no new patches will be released for the OS after April, 2014. Drivers for the new hardware that come out will not be available for XP. Users may begin to encounter compatibility issues. Using Windows XP after April, 2014 will be an ‘at your own risk’ situation.

Q: How do I stay protected?

A: To stay protected after support ends, you can upgrade your current PC to a newer version of Windows. Windows 8 is the latest, but Windows 7 is a very capable and user-friendly operating system. Windows 7 also has a more traditional Windows user interface, as Windows 8 introduced many design changes.

For further information, call our customer service line at: 1.888.906.5634.